I can't believe I'm writing this but the last couple of days have been BT-centric.
Things started bizarrely on Wednesday evening when a woman from a call centre in India called me up to ask me if my phone was working. Just think about that for a second...
She rang me back two minutes later to ask exactly the same question again. I began to worry that BT were taking revenge on 5 months of us haranguing them by calling us every few minutes to check whether we were happy or not.
But no, they saved their revenge for the ADSL fiasco.
The short version: it doesn't work.
The long version: after trying 3 different modems, including the latest BT Voyager model - which, incidentally, BT won't support! - 6 microfilters and five questionnaires via phone, BT finally admitted that we aren't getting a ADSL signal.
We still aren't. Even after my wife blasted them on the phone with the old chestnut "it's a Christmas present for my daughter!". At one point they promised we'd be sorted out within 5 hours. 16 hours later the bloody ADSL light is still blinking away.
Funniest moment - when BT admitted that this was a very unusual hiccup and that the latest catalogue of incompetence from them was an "exception". They obviously didn't have the note about us waiting half a year for a dial tone.
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